Terms of Use

About this website

This website is operated by Gyandatabit IT (“Gyandatabit”, “we”, “us”). It provides information about Gyandatabit, the products we have built and the services we offer. We aim to keep it accurate and up to date, but information may change without notice.

Packages and what they include

Each package on our Packages page lists what it includes. Work that is not listed — for example an online store, bookings, payments, extra pages or custom functionality — is not part of that package unless it is added to your confirmed quote. Optional add-ons and care plans are never required to buy a package.

Instant estimates and final quotes

This is an initial estimate, not a final quotation. Our team will review your requirements and contact you within 24 hours to confirm the scope, timeline and final price.

• An estimate is not an offer or a contract, and nothing is charged when you request one.
• Prices marked “From” are starting prices, and items marked “Custom quote” are priced after we understand your requirements.
• Before any work starts, we confirm the scope, estimated timeline and price with you in a confirmed quote. You decide whether to proceed, and there is no obligation after our discussion.
• Payment terms, including any deposit, are set out in your confirmed quote.
• Prices are in Australian dollars. How GST applies is shown on your confirmed quote.

Revisions

A revision round is one consolidated set of reasonable changes submitted after reviewing the website. Each package includes the number of revision rounds shown for it. Additional revision work may be quoted separately. Packages do not include unlimited revisions.

Additional work

If you ask for work outside your confirmed scope, we will tell you before doing it and, where it costs extra, quote it separately for your approval.

Timelines

Timelines are estimates, not guaranteed delivery dates. They start once we have all the information and content we need. Delays in receiving content, feedback or approvals can move the timeline.

Your content and information

Send us your business details, logo and available content and we'll turn it into a professional online presence. We tidy up and format your content as part of the package. Full professional copywriting can be quoted separately. You are responsible for making sure the information, logos, images and other content you give us are accurate and that you have the right to use them.

Third-party costs and external services

Domain names, paid plugins, third-party software, external APIs and other provider fees are excluded unless specifically included in your confirmed quote.

Websites and apps often rely on external services such as hosting, domain registrars, payment gateways, booking tools, app stores and email providers. Those services are provided under their own terms, and we are not responsible for their availability, pricing changes or policies.

Care plans and ongoing services

Care plans and SEO services are optional recurring services. Their inclusions, billing period and how to cancel are confirmed before they start. Care plans cover small, reasonable changes. They do not include unlimited development; larger work is quoted separately.

SEO results depend on many factors outside anyone’s control. We never guarantee specific rankings, including a #1 position on Google.

Cancelling a project

You can decide not to proceed at any time before a confirmed quote is accepted, at no cost. If a project is cancelled after work has started, any charges for work already completed are handled as set out in your confirmed quote.

Intellectual property

Unless your confirmed quote says otherwise, once the project is paid for you can use the website or deliverables we created for your business. We keep ownership of our pre-existing tools, code, templates and know-how, and third-party components (such as fonts, plugins, libraries and stock assets) remain subject to their own licences.

The content of this website, including text and design, belongs to Gyandatabit unless stated otherwise. Product names, logos and trademarks of other companies belong to their respective owners.

Products, stores and links

Our apps are distributed through third-party stores such as Google Play, and using them is also subject to those stores’ terms. This website links to external websites that we do not operate and are not responsible for.

Messaging us on WhatsApp

We operate WhatsApp business numbers on the official WhatsApp Business Platform. Those numbers are used for Gyandatabit and the businesses the same owner operates. We do not run WhatsApp numbers on behalf of other companies.

• Messaging us there is also subject to WhatsApp’s and Meta’s own terms and policies, which apply to you as a WhatsApp user and to us as a business using the platform. Those terms are theirs, not ours, and can change without notice to us.
• When you message us first, you are asking us to reply on WhatsApp. If you would rather we did not, tell us and we will use email or phone instead.
• Message templates, the window in which a business may reply, and what may be sent are governed by WhatsApp’s rules, and some of them require Meta’s approval before use. We do not use unofficial or unapproved WhatsApp automation.
• Please do not send us payment card numbers, passwords, government identity documents or health information over WhatsApp. If you do, we may delete it.
• We may stop replying to, or block, a number that sends unlawful, abusive or automated bulk content, and we may report it where we are required to.

What we store from a WhatsApp message, and for how long, is set out in our Privacy Policy. You can ask us to delete it through our data deletion page.

If you send us information about other people

If you give us information about someone else — for example a colleague’s contact details, or your own customers’ details as part of a project — you confirm you are entitled to give it to us and that the people concerned have been told how it will be used. Where we hold that information to deliver a project for you, we use it only for that project and on your instructions, and you remain responsible for the consents behind it.

Your privacy and deleting your data

Our Privacy Policy explains what we collect and why. You can ask us to delete personal information we hold about you at any time through our data deletion page. We verify that a request comes from someone entitled to make it before we act on it, and we tell you if anything must be kept for tax, accounting or legal reasons.

Accounts, access and ending access

Where a service gives you an account, you are responsible for keeping your sign-in details secure and for activity under your account. Tell us promptly if you think someone else has access. We may suspend or end access where an account is used unlawfully, where charges are unpaid, or where continuing would put our systems or another customer at risk. Ending access does not affect rights you already have under the Australian Consumer Law, and does not remove your right to ask for your data.

Amazon references

Designed to support authorised Amazon seller integrations where applicable.

Amazon-related integrations require appropriate authorisation and API access.

Amazon and related trademarks are the property of their respective owners. References to Amazon describe integration capabilities only and do not imply endorsement, sponsorship or partnership.

Your rights under Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, that cannot lawfully be excluded under the Australian Consumer Law. Where our liability can lawfully be limited, it is limited to supplying the services again or paying the cost of having them supplied again.

Website availability

We work to keep this website available and accurate, but we can’t guarantee it will always be uninterrupted or error-free. Subject to the section above, we are not liable for losses arising from use of the website itself.

Changes and contact

We may update these terms from time to time. The terms in your confirmed quote apply to your project. Questions can be sent to admin@gyandatabit.com or through the contact page.